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Case Studies

Highfield works with some of the world’s most recognisable companies. Listed below are case studies we have compiled of examples of work we have conducted with just a few of these companies.


MITIE is a multi-sector facilities, Property and Energy management organisation listed on the FTSE 250 working with a vast number of clients in a wide range of industries.

MITIE became a Highfield Approved Centre in June 2011, primarily looking for an awarding organisation that would be able to offer a comprehensive solution for the delivery of security and first aid qualifications. This was a venture to bring the delivery of training in-house to the MITIE Total Security Management arm of the company. MITIE was also looking for an awarding organisation which would be flexible in its approach and could provide a cost effective range of both qualifications and supporting training materials.

Ministry of Defence

At Highfield we work with government departments around the world. We have close ties with the Ministry of Defence (MOD) and the Defence Logistic School Food Services Wing became a Highfield centre in 2010. Since this time this relationship has grown from strength-to-strength and this case study outlines the positives that the Food Services Wing has benefited from by choosing Highfield as their awarding organisation of choice.


Superdrug (part of the A.S Watson Group) is the United Kingdom's second-largest beauty and health retailer, currently operating over 800 stores in England, Scotland, Wales, Northern Ireland and the Republic of Ireland. The company employs approximately 16,000 staff members. A key element to Superdrug's success has been ensuring that its team is effectively trained to give customers the service and quality they deserve.


Securitas is a global provider of security services and employs approximately 300,000 staff. It provides specialised guarding, CCTV investigation and technology customised to its clients’ needs. These clients can range from small shops to international airports. Securitas has a requirement to train its staff across the UK to achieve Security Industry Authority (SIA) licensable qualifications.


In 2017, NaCTSO, working with the Crowded Places Information Exchange (CPIE), identified the need for an e-learning course to help individuals within UK businesses better understand and mitigate against terrorism.

Highfield e-learning was commissioned to develop counterterrorism e-learning that would eventually be offered to all UK-registered businesses for free. In particular, NaCTSO wanted to draw on Highfield’s experience of developing high-quality and authoritative learning systems capable of delivering training to high volumes of learners within short time frames.

The Corps of Royal Marines

The Corps of Royal Marines is the amphibious light infantry of the Royal Navy. Founded in 1664, it is one of the five fighting branches of the Royal Navy and has participated in every major conflict involving HM Armed Forces since its inception.

In 2018, the Royal Marines sought Highfield Assessment’s support in the development of its Synoptic Interview (SI) – a method of End-Point Assessment (EPA) - which was developed to meet the requirements of the HM Forces Serviceperson (Public Services) Apprenticeship Standard.