Highfield Level 3 Certificate in Customer Service (RQF)
Customer Service
- Used by some of the country’s leading brand names
- An ideal qualification for organisations looking to improve their customer service
- Applicable to a wide range of work environments
- Supported by Highfield’s quality learning resources
£54.50 excl. VAT
£65.40 inc. VAT
£54.50 excl. VAT
£65.40 inc. VAT
Best Value
100+
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Give your learners confidence in their customer service skills with this high-level qualification.
Many businesses today are so dedicated to offering exceptional customer service it forms a major part of their brand and identity. That means having the skilled and knowledgeable staff to deliver on their customer service promises and maintain that hard won reputation....
- Assessment methodPortfolio of evidence
- Credit value13
- Guided learning hours (GLH)105
- Learning aim reference60054712
- Qualification number600/5471/2
- Total qualification time (TQT)130
